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So, every time I attempt to add in the shortcode to a page or post, the UI window opens and I can see all available options, but when I attempt to click Save Changes, nothing happens. I have troubleshooted all the plugins I have installed, including the theme I'm using which has the framework VamTam, but also uses the Classic Editor plugin. Now, I've tried with only the Twenty Nineteen theme and no other plugins but Noo Before After, and it fails to function as it should.
I am using WordPress 5.0.2 fresh install as of 12/29/18
PHP Version: 5.4
GoDaddy HostingHi.
Thank you for contacting us and sorry for the late response.
Please give us your site URL, admin account. We will help you check and fix the issue soon.
Thanks & Happy New Year.
Jackie.Can we please get some resolve to this?
It's going on 5 days and doesn't work on our site, I made a user for you to login and check things out.
If it doesn't work we would like a refund.
I agree, I bought the plugin for a client and he is asking me to finish the job but it is impossible for me to solve it.
I also send you a link and credentials of my site.
Please give us a solution as soon as possible.
Hi Koko818
Sorry for the late response.
We have access your site and found the issue with our plugin. It has the conflict jquery.
Can you give us your FTP account? We will help you debug the issue soon.
Thanks.
Hi domingo
Can you give us your site admin account again? And please don't send that info in other's author post.
Please send us to our [email protected] email.
Thanks.
Jackie
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