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hi there, i just renewed my support, im having problem with the menu and the mobile menu is blank. here is the link to the test site http://rapidsiteservice.com/rbspraytech/our-products/#
official site : rbspraytech.com/rbspraytech/our-products/# see the menu on the right ,
also the menu design looks strange the
- code seems to be repeating
Hi,
Thanks for contacting us and We are so sorry for late response.
Please give us your admin account privately via checking Set as private reply checkbox.
We will help you to check this issue.
Thanks.
Tracy
Hi. Again.
Thank you for feedback us and sorry for the late response.
Can you give us admin permission for this account? We need to check menu struct and something config.
Thank you.
Jackie.
Hi.
Thank you for feedback us and sorry for the late response.
We have checked your site and found the conflict between our noo menu plugin & your theme.
We also added the custom CSS at file /wp-content/themes/blaszok/style_custom.css to help you fix that.
#mpcth_page_wrap #mpcth_sidebar ul li.menu-item:before { border-left-color: transparent; } #mpcth_sidebar ul li.menu-item { padding: inherit; } #mpcth_page_wrap .widget ul ul.mega-nav { padding-left: inherit; }Please check it again.
Thank you.
Jackie.
Thank you so much for the fix 🙂
i been trying to figure out how do fix this for sometime!
ok now this is out of the way 🙂 need another help now 🙂
pls check the site with mobile browser, the noomenu is not appearing.
Hi Again.
I have helped you show the menu on the mobile screen.
Please check it again.
Thank you.
Jackie.
The issue from your menu config for mobile menu https://prnt.sc/gt268z
Thank you.
Jackie.Hi Again.
Sorry for the late response.
We have fixed that issue on your site.
Please check it again.
Thank you.
Jackie.
Hi there
could you advice me what caused the problem and how you fixed it ?
so i can keep track of it if any problem would to appear in the future
thank you so much
Hi again.
Because have some conflict CSS with your theme, we must add the custom CSS at customizer/additional CSS to help you fix the issue with your menu.
The class can be change when you put to another position or the theme.
Don't worry about that, you can contact us again. We will help you check that if have the problem.
Thank you.
Jackie.
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