noo_medicus update

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  • 3 years, 7 months ago #1038549

    electricjedi
    Customer
    Topics: 3
    Posts: 13

    my wordpress blog is saying that my noo_medicus theme has an update....but I can't find it...and it won't update from within wordpress either...

    I'm running 1.6.1 but it says there's a new version 1.7.3

    can you please send me the new version, and why can't I update this theme from inside wordpress??

    3 years, 7 months ago #1038553

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi,

    Thanks for contacting us.

    You can go to ThemeForest market to update our latest version.

    There are two ways which you can use to update:

    1- Manual update

    2- Auto Update

    Please see this documentation for more details: https://nootheme.com/documents/medicus-update-theme/

    Best Regards,

    NooTheme

    3 years, 7 months ago #1038590

    electricjedi
    Customer
    Topics: 3
    Posts: 13

    thanks you, that's all very nice, I already knew all that, but I can't find the latest version of my theme noo_medicus version 1.7.3

    and when I try to update from wordpress it says I don't have permission to update!

    I think since the IP has changed for our website, the theme needs to be RE_authorized for the website, can you fix this and/or please email me and just send me the latest version, or send a link to the download, especially since I paid for support I would appreciate a private email if that's possible.

    thx

     

    3 years, 7 months ago #1038663

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi again,

    Thanks for your feedback.

    You can give us your website's URL and admin account privately via checking Set as private reply checkbox.

    We will help you to install the latest version of Medicus theme. Don't forget to backup all customization file before.

    Best Regards,

    NooTheme

    1 year, 10 months ago #1070968

    AgneseMar
    Customer
    Topics: 0
    Posts: 1

    Good day,

    medicus theme dont show sidebar, I added widgets but siderbar not shows. I see sidebar only if I open customize windows, I save and close, but sidebur disappears.

    1 year, 10 months ago #1071057

    _nixstar_
    Customer
    Topics: 0
    Posts: 8826

    Hi, @agneseMar

    Thanks for contacting us.

    Please create a new topic then give us your website's URL & admin account and FTP account privately. We will help you to check it. Remember, don't public your information on this topic because this is the topic of another customer, it won't secure for you.

    Thank you.

    NooTheme

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