3 years, 3 months ago #56647
I uploaded the main and child theme and still can't activate the Noo Umbra Core. Its there but I get a blank page after clicking activate.
When I do it in the plug in page I get this error. Fatal error: Cannot redeclare class OAuthConsumer in /home2/succeth7/public_html/shop/wp-content/plugins/noo-umbra-core/admin/twitter/twitteroauth.php on line 12
I can't do anything with my site....urg.3 years, 3 months ago #56648
My site is shop.ladyvonfury.com3 years, 3 months ago #56804
Please send me a link to your site and your admin account and FTP account via private message. I will check for you soon
Junnie3 years, 2 months ago #1009591This reply has been marked as private.3 years, 2 months ago #1009638
Wish you a nice day.
I’m sorry but I can’t access your site with the username and password you gave me. Please send me again
Do you have Cpanel? Please send me your hosting.we will need to check codes and help you fix the issue.
Junnie3 years, 2 months ago #1009898
Just give me a refund, if I am already having problems with the theme and you have to fix it...its not a good sign for the future.
Please refund me.3 years, 2 months ago #1009913
We are always willing to support customers. They also appreciate our effort.when a new version is released, we will try to test as many cases as possible. However, external factors or bugs are beyond our expectation. Certainly, customers and we do not desire these ones. Yet, if any customers face issues, we can help them fix quickly because they are always willing to give us their admin and FTP account. Please notice that your account information is surely secure. We only need it as we really want to help you solve problems as soon as possible. Thus, please give us your account.
If you install oAuth Twitter Feed for Developers plugin.
Step 1: Please go to admin panel/Plugins and deactivate this plugin and install&active NOO Umbra Core plugin
Step 2: Go to Noo Settings and import demo
Step 3: Install and active oAuth Twitter Feed for Developers plugin.
The second way:
1. Please go to wp-content\plugins and delete oAuth Twitter Feed for Developers
2. Go to admin panel/Plugin install&active NOO Umbra Core plugin
3. Go to Noo Settings and import demo
4. Install and active oAuth Twitter Feed for Developers plugin.
Junnie3 years, 2 months ago #1009924
You send a generic replay to all your customers that put in a questions, thats not customer service. Not to mention that you are always offline even during business hours and even though I have the selection checked for "Notify me of follow-up replies via email" I do not get an email when you reply.
So either I am constantly checking back or get side tracked and more time is wasted.
Please credit me for the theme that I purchased and that does not work.3 years, 2 months ago #1009948This reply has been marked as private.
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