3 years, 11 months ago #1042678
I have looked through the documentation for the Organici theme and I should be able to use the Noo Map shortcode but it's not even showing up in Visual Composer. This doesn't make any sense. What is causing this issue? I have updated the theme and WP is up to date.
Please let me know as soon as possible what is wrong.
I've attached screen shots showing that the shortcode is missing in Visual Composer.3 years, 11 months ago #1042692
Thank you for contacting us.
We have checked your site and found the issue too old ( 1.7.1 ) please check it and update to the latest version 1.8.3. That is our shortcode screen http://prntscr.com/g90vjg
Maybe can help you fix that issue with the latest version.
Jackie.3 years, 11 months ago #1042703This reply has been marked as private.3 years, 11 months ago #1042705
At this point, I can provide you with the ftp no, so you can see what's missing and add it manually. I really need to get this done and there isn't much else I can do on my end.3 years, 11 months ago #1042707
Yes, please give us your FTP account. We need to check something.
Thanks.3 years, 11 months ago #1042711
We found the issue with that shortcode. After enable the WooCommerce plugin, this shortcode display, maybe have some check mistake.
Please give us your FTP account.
We will help you fix that issue.
Thanks.3 years, 11 months ago #1042757This reply has been marked as private.3 years, 11 months ago #1042758
We have fixed that issue on your site.
Please check it again.
Jackie.3 years, 11 months ago #1042763
it's working now! Did you just deactivate Woo Commerce or is it fixed in a way that if I need woo commerce in the future, I can activate it and it will still work? I just need to know for future reference.
Also, I need some help with the multiple locations feature of Noo Map. I can get the markers for the locations I have (there are 7 locations), but I need to be able to display the name and a short description(or the address) for each location. How can I do that, since the shortcode only provides for latitude and longitude? I've attached a screenshot of the client's other site, where I already was able to set up the pop-up for each location.
I also want to remove the
.google-map .noo-address-info-wrap .address-info
element, ONLY on the "where to find us" page (but NOT on the "contact" page).
Thank you for your help,
Rossitza3 years, 11 months ago #1042765
Yes, if you want to use WooCommerce, you can enable this plugin. That not effect our change before.
With pop-up info for multi location. I need to check our develop site again. I'm not sure it can't work.
Jackie.3 years, 11 months ago #1043076
can you please let me know if the pop-ups for the map can work and how? It's not very useful to have multiple locations if you can't show the names and address for each one...
Rossitza3 years, 11 months ago #1043103
Are you change the FTP account?
Please give us this account again, we will help you show the popup for each marker on the map as you want.
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