5 years, 5 months ago #3296
The NOO Cause slider and Featured causes modules are not clickable on mobile. When clicking on the featured on a mobile device it simply changes to a new cause on the module rather then taking them to the cause page. Clicking on the cause slider donate button or cause title on mobile does nothing.
Website http://christianlifemissions.org5 years, 5 months ago #3316
Tu NguyenCustomerTopics: 0
on mobile noo cause slider don't support button click, Because width of mobile compare module noo cause slider is small.
Thank you.5 years, 5 months ago #3319
???? Half our traffic mobile and we need visitors to be able to click on the donate CTA. Whats about the noo featured causes module?5 years, 5 months ago #3327
We're so sorry, Our developer didn't have understand your questions.
Please give us private your FTP by click on Set as private reply checkbox. We'll try to fix your issue and feed back for you soon.
Trang5 years, 5 months ago #3370This reply has been marked as private.5 years, 5 months ago #3391
Please check again your FTP account, we tried to login your FTP but there could not connect your server.
Trang5 years, 4 months ago #3448
That login is correct. please try again.5 years, 4 months ago #3463
Tu NguyenCustomerTopics: 0
Please check again your FTP account, we tried to login your FTP but there could not connect your server, We want to support for you.
Thank you,5 years, 4 months ago #3506
My developer just informed me that this is fixed now.It was still sending you to the development folder (that no longer exists).5 years, 4 months ago #3575
I can login to your FTP accout but I also see that our demo site also have this problem so I'll fix it on our site and add it to the next release which is scheduled next week.
Kan Nguyen5 years, 4 months ago #3709
Will we get an alert about the new theme and will you be updating ours or would you prefer we do that?5 years, 4 months ago #3741
Yes, we'll note your problem and update dreamer on next week. We will inform you here when update version release.
Trang5 years, 4 months ago #4067
Any updates?5 years, 4 months ago #4095
There's some small bugs we want to fix before release new version ( your IE issue is one of those ). Therefore, I added the fix to your site, please check it.
Kan Nguyen5 years, 4 months ago #4099
The touch click is working now mobile. I do see now that the top portion is being cut off on the homepage slider on mobile. See screenshot on my android device.5 years, 4 months ago #4127
Right now we'll need time to investigate it but this problem will be fixed on the next version.
Kan Nguyen5 years, 4 months ago #4293
Following up on this. Is the the new version ready and how soon will this be updated on our site?5 years, 4 months ago #4323
We're going to upload the new version today.
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