6 months ago #1066108
There is problem with your script and it is not working on Firfox Mozilla web browser. New Registration is not occurring in Firefox Mozilla browser and it shows the ERROR "You can not perform this action."
New registration for candidate and employer are occurring in Chrome and Internet Explorer web browser, but it is not occurring Firefox Mozilla browser.
I have also uninstall and again reinstall the Firefox Mozilla web browser, but still the problem occur same. I am adding the screenshot of the problem kindly see the problem. There is sudden decrease in new user registration on my site.
Kindly check the problem and rectify it.6 months ago #1066109This reply has been marked as private.6 months ago #1066131
Tracy BuiNooThemeTopics: 0
Thanks for contacting us.
We still register a new user to your website which is running on FireFox normally. Also, see this image: https://imgur.com/a/6oV02dY
Please give us your video which describes your issue.
NooTheme5 months, 4 weeks ago #1066227This reply has been marked as private.5 months, 3 weeks ago #1066265
It could be problem from my end. But other web browser are working fine for new registration.
No action required now.
Thanks5 months, 3 weeks ago #1066301
Tracy BuiNooThemeTopics: 0
ok, you're welcome4 months ago #1068971
i have the same problem on Mozilla Firefox!!!3 months, 4 weeks ago #1069360
We have checked your site on the FireFox, the registration form still works fine.
Please check it again.
Thanks.3 months, 4 weeks ago #1069363
Why do you say that everything is working fine when obviously other users and I are getting sometimes an error as seen in my screenshot!!! Don‘t tell me that there is no bug! Check it carefully and find out where the bug is!!!!!3 months, 4 weeks ago #1069378
We have used the hidden field "email_rehot" to avoid spam when the user registration the user.
If you are using the bot to spam the register, contact form, it will fill to the hidden field. That is why we can't permit that action.
If you need to remove that action, we will give you the file and the source code to do it.
Thanks.3 months, 4 weeks ago #1069379
I dont understand „bot to spam“. You can see my screenshot and my settings! I think its a problem with mozilla browser which affects several users3 months, 3 weeks ago #1069416
You can follow the article to understand about the Spambot https://en.wikipedia.org/wiki/Spambot
Spambots usually create accounts and send spam message, that is why we use the hidden input form to check the Spambots. If the spambots input the value to this field, it will block the action. That is why you see the message "You can not perform this action".
If you have the issue, please using inspect element of the browser, and file the field email_rehot as my screenshot.
Thanks.3 months, 3 weeks ago #1069446
but obviously a user and not a BOT tried to register. So why is it not working for real users????1 month, 3 weeks ago #1073601
I face the same issue, New registration for candidate and employer works well in Chrome and Internet Explorer web browser.
However, it doesn't work in Firefox Mozilla browser and a red color ERROR message "You can not perform this action." appears at the top of the registration form after clicking on the "Sign Up" button.
Please find attached a screen shot (Word file)
Therefore, candidate and employer CANNOT register when choosing the Firefox Mozilla browser.
Please how to fix this Bug ?
Chris1 month, 3 weeks ago #1073603
About the Registration bug with Mozilla Firefox, I have just downloaded and installed an old version of JobsMonster (jobmonster-45185) on my laptop (localhost).
I confirm you that your old version of JobsMonster Theme works well with Mozilla Firefox and visitors can register.
Please, how to fix your latest version of JobMonster (version from April 10th, 2019) to allow visitors to register in Mozilla Firefox ?
For information, after a deep search on the Web, I don't find any information regarding WordPress Registration problem with Mozilla Firefox, therefore there is no plugin to fix it ...1 month, 3 weeks ago #1073604
This is a very BIG ISSUE with the Job Monster theme and need to be sorted out as soon as possible, due to this issue with code in the theme registration on Mozilla Firefox not happening and we loose new registrations in very big numbers.
I request Nootheme Developers, kindly do the needful and target the main issue.
Thanks1 month, 2 weeks ago #1073620
Hi Miqbal and Chris.
I have checked the registration user in Mozilla FireFox on our site. It still works fine.
@miqbal: I also check your site bharatman... the registration user also works fine in Mozilla FireFox.
Please check it again.
Thanks.1 month, 2 weeks ago #1073621
@Chris041973 is right. There is problem with your script with Mozilla Firefox browser. I saw a sudden decrease in number of registration when you latest version comes in play since the problem started. When I was using old version, I received frequently registered users email 10-20 users per day for new site, but now one or two in a week or takes a month to registered on my site.
There is a BIG PROBLEM with your script, it might work at your end but not all users from different IP addresses. Kindly check it with your developer team and also check your older version what you miss now.
Thanks1 month, 2 weeks ago #1073639
Today, I received a message from NooTheme team (themeforest.net) and they told me that we will check my site ... NooTheme team told me that they have checked the registration with Mozilla Firefox in Local and it's fine. Their explanation are not clear but I can imagine that they usually test their Theme on a personal computer (Localhost) ... I am surprised about that because most developers test their Themes/Scripts on hosting servers ...
My site is installed on SiteGround server (shared Cloud) and due to large number of WordPress sites, SiteGround has developed their own Caching system, called "Greeky Caching" if I remember well ... For information, I have check JobMonster theme with few most reputed Caching plugins in Localhost and the Theme has bugs with such plugins ...
Miqbal said "it might work at your end but not all users from different IP addresses", it could be such problem too ... For information, I have test an old version of JobMonster on my laptop (localhost) and it works well ...
Mozilla Firefox is the second most used browser in the World but could be the first most used browser according to countries and this Bug is a BIG problem ...
I am worried about that because this bug has been noticed more than 4 months ago and there is no improvement ...
Chris1 month, 2 weeks ago #1073640
I have just checked the Caching system of SiteGround and it's switch-off but I still cannot register in Mozilla Firefox, ... therefore the problem doesn't come from Caching system ...1 month, 2 weeks ago #1073641
Our sites has been checked by Jackie and there is no problem to register in Mozilla Firefox ...
According to Miqbal : ""
Then the problem might come from different IP addresses, I mean according to countries ...
With such issue, visitors could register or not in Mozilla Firefox, it depends where they are located ... that is a bad news ...
I have other WP Themes and never met such problem ...1 month, 2 weeks ago #1073643
For information, I have just installed Mozilla Firefox on my mobile phone ...
Then it's fine and I can register as a candidate who look for job on my mobile phone ...
I plan to re-install Firefox on my laptop to see ...1 month, 2 weeks ago #1073653
I have tried to register in Mozilla Firefox with my mobile phone
Result : IT'S WOKS WELL !!!
I have just uninstalled and then re-installed the latest version of Mozilla Firefox on my personal laptop
Result : I CANNOT REGISTER in Mozilla Firefox
I have just tried to register in Mozilla Firefox from another laptop with the same Wifi connection
Result : IT'S WOKS WELL !!!
I hope it will help ...1 month, 2 weeks ago #1073670
One more information : both of these laptops have the same Windows version, Windows 7 Pro ...
Question : Please did you try to register a new candidate or employer in Mozilla Firefox on different computer. If yes, what was the result ?1 month, 2 weeks ago #1073671
Me also have the same problem because it exists. I have spend money on Adwords with old theme and got good response, but later after certain release of Upgrade Version of Job Monster the quantity of registration of new uses degraded on my site. My all money on Adwords to get traffic and new users on my site got wasted and soon realize I was bankrupt due to upgraded version. Nobody listen to my complaints about this Job Monster theme has a BIG BUG ERROR for new registration on Mozilla Firefox.
Hope Nootheme Developer concern my point this time because I am not only one who suffer this issue. Chris041973 just wait for the response from the support staff or better to move on other script.
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