3 years, 5 months ago #1045023
I just bought a plugin license, when I installed it in my site.
The menu is no longer displayed.
Can you please find me a solution.
Thank you3 years, 5 months ago #1045025
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check your issue.
Tracy3 years, 5 months ago #1045041This reply has been marked as private.3 years, 5 months ago #1045052
I didn't get yet anay support from,
do i have to ask for refund ?
This is teh first time i got a plugin that not working from themforest.
thank you3 years, 5 months ago #1045084
I have checked your site and found the conflict our menu with your theme CSS.
I have helped you show the menu, please check it again.
Jackie.3 years, 5 months ago #1045102
i do teste with some presets styles, but noting showed,only the style that you did.
i didn't anderstand why ?
it's still not working as i need, i can't change any color and font .
thank you3 years, 5 months ago #1045123
As I said, have the conflict with our theme navigation CSS and with our menu style. The theme navigation CSS overwrite our plugin CSS.
Can you give us the FTP account? We will help you comment the theme navigation style.
Jackie.3 years, 5 months ago #1045145
No am sorry i can't give you FTP,
Your plugin it's so dificult as i see now.
all the plugins work fine with the theme.
but your plugin is not as you say in the discription.
i don't need it anymore. and ia sk for refund .
thnak you.3 years, 5 months ago #1045146
Yes. As I said, it has the conflict with your theme navigation style. You can remove/ comment the CSS with #navigation character first. If still not work as you want, please send a refund request. We will refund money for you.
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