Logo problem since updating theme

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This topic contains 13 replies, has 3 voices, and was last updated by  Jackie 3 days, 4 hours ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • 9 months, 3 weeks ago #1066022

    jonhel
    Customer
    Topics: 2
    Posts: 8

    I've noticed since updating the Organici theme on the following website that the logo now appears twice which didn't occur before - http://www.nutsabouthealth.com.au.

    Any help to fix this would be appreciated.

    9 months, 3 weeks ago #1066077

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi,

    Thanks for contacting us.

    Please give us your admin account and FTP account privately via checking Set as private reply checkbox. We will check this issue soon.

    Thank you.

    NooTheme

    9 months, 3 weeks ago #1066128

    jonhel
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    9 months, 3 weeks ago #1066143

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again,

    You forgot to give us your admin account privately. Because we need to access your Dashboard to see your configuration.

    Best Regards,

    NooTheme

    9 months, 3 weeks ago #1066151

    jonhel
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    9 months, 3 weeks ago #1066206

    Jackie
    NooTheme
    Topics: 0
    Posts: 4977

    Hi again.

    Please check the WP-admin account. We get the error message when using that account.

    INSECURE PASSWORD: Your login attempt has been blocked because the password you are using exists on lists of passwords leaked in data breaches. Attackers use such lists to break into sites and install malicious code. Please reset your password to reactivate your account. Learn More

    Thanks.

    9 months, 3 weeks ago #1066207

    Jackie
    NooTheme
    Topics: 0
    Posts: 4977

    We also checked the source code to help you fix the issue.

    Please check it again.

    Thanks.

    9 months, 3 weeks ago #1066212

    jonhel
    Customer
    Topics: 2
    Posts: 8
    This reply has been marked as private.
    9 months, 3 weeks ago #1066233

    jonhel
    Customer
    Topics: 2
    Posts: 8

    I've noticed it's fixed now. Thank you for your assistance.

    Could you please let me know if this was due to an error by me or was it an issue with the recent theme revision?

    Thanks again.

    9 months, 2 weeks ago #1066299

    Jackie
    NooTheme
    Topics: 0
    Posts: 4977

    Hi again.

    Yes, the issue from our CSS style has changed.

    We have fixed that issue. It will include in the updated version.

    Don't worry about that.

    Thanks.
    Jackie.

    1 week ago #1079961

    jonhel
    Customer
    Topics: 2
    Posts: 8

    This issue has just reoccurred after I updated the Organici theme to a new version in my site and it has returned to showing the two logos side by side again.

    What can I do to correct it?

     

    1 week ago #1079962

    jonhel
    Customer
    Topics: 2
    Posts: 8

    Just an update on this. I am able to get the logo displaying correctly when I set the NavBar Position to Static Top but two logos appear side by side when it is set to Fixed Top.

    4 days, 16 hours ago #1080042

    jonhel
    Customer
    Topics: 2
    Posts: 8

    Anyone there?

    3 days, 4 hours ago #1080126

    Jackie
    NooTheme
    Topics: 0
    Posts: 4977

    Hi again.

    I have enabled the fixed navigation on your site, but only one logo appears. Maybe you have fixed that issue.

    Please check it and let us know again.

    Thanks.

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