10 months, 3 weeks ago #1067102
I found a big bug today on this theme, noo job monster.
I have my job site based in this theme. As in my site configuration, the access to the job contents inside my site was set only for logged-in users to be able to view.
Today a bug has been detected that the job post isn’t able to be viewed even for the logged-in users.
Strangely, it’s only for the job post to be unable to view, of which a user enters at first before their sign-in.
The first job post of whatever it may be in each random time differently, just keeps not able to be seen to the logged in users who logged in after the log-in requirement message while all other job posts become accessible to be viewed after a log in.
It might be confusing to you at first. So let me give you an example for your better understanding:
Let’s say I’m a user visiting my job site. I’m just trying to enter a job post, called “A”. And I see the massages that I need to log in to veiw the job content(job details) of the “A post”. Then I proceed to log in to see the post. I get logged in now and take my way to getting back to the same post, “A”. And strangely, I see the same message of requiring me to log in to veiw the job content even though I am already logged in completely.
I get doubt and urge to want to test out to view other job posts called “B” and “C”. Oh surprisingly, I can veiw all other posts like B and C and whatsoever in there, while I still can’t view the post “A” that keeps asking me for signing up funnily when i did it already.
The kind of post “A” is referring to any post my users try to enter at the very first time before they are logged in. And it keeps asking them to log in repeatedly despite they are logged in already and while all other posts become accessible to see just as properly as it is supposed to be orginally.
I guess it’s a bug and a glitch that should be troubleshot as soon as possible.
I need your help.
Cheers.10 months, 3 weeks ago #106710310 months, 3 weeks ago #106710510 months, 3 weeks ago #1067122
Thanks for contacting us.
We can understand a bit of this issue but please help us to describe your steps which you made to find this issue.
In addition, please help us by giving us these images which describe issues. We also check again our website.
Thanks so much.
NooTheme10 months, 3 weeks ago #106726810 months, 3 weeks ago #1067295
Thanks for your feedback.
We also checked this issue on your website carefully but after accessing the user still can see all jobs.
The problem is that your user cannot see the first job, right? We are confused about this situation and we don't know your action exactly. If yes, you can send us a video which describes your steps exactly.
In addition, please give us your website's URL and admin account because we also access your website then check this issue directly.
NooTheme10 months, 2 weeks ago #106747510 months, 2 weeks ago #106747610 months, 2 weeks ago #1067519
We understood your issue. Because we also accessed your website then check it carefully. In this case, please give us your FTP account privately. We need to check your source code.
NooTheme10 months, 2 weeks ago #106764310 months, 2 weeks ago #1067706
I go to the job-templete.php file (/themes/noo-jobmonster/framework/job/) and checked the function "jm_job_detail". After checking some values and then resetting it again. It is now working normally.
I'm not sure of this problem, probably because the cache causes this problem.
Please reload your site and check again.
tb.10 months ago #106816010 months ago #106817210 months ago #1068223
Oh now it works great! Have you ever given it a fix for the last some days? That's awesome if you ever did and really appreciate it!! Now it;s totally fine and working good!
Always appreciate your services!!!9 months, 3 weeks ago #1068393
Thanks for your feedback.
We are so sorry for late response because we had a long holiday for the lunar new year. Therefore, we cannot help you during that time.
Our developer helped you to fix this issue but I was so busy. Therefore, I don't answer you early.
Now, you can use your website normally and if you meet any issues, please create a new topic. We will try to help you as soon as possible.
You must be logged in and have valid license to reply to this topic.