9 months, 1 week ago #1049643
We are having issues with the register link on the pop-up's.
e.g. if a user clicks 'reigster', there is no hyperlink (even though it has been added), however the class category seems to link to the register url, though not the class category URL.
You can see an example here: http://kpy.forthvalleydigital.com/class-schedule/
Click on any class and you will see the link that doesn't work, and the other link that goes to the wrong URL.
It also doesn't see to show additional content / link to the class page.
Chris9 months, 1 week ago #1049712
Just following up to see if this is something you could look at?
Chris9 months ago #1049756
Thank you for contacting us and sorry for the late response, we are in the Lunar New Year Holiday.
The register link on the popup will link to register link on the class https://prnt.sc/if2dli
Please check it again.
Jackie.9 months ago #1049789
Many thanks for the reply - I hope you had an enjoyable time off!
I'm afraid there is still and issue and I'm not sure I've explained the problem correctly...
I have added the register link to the correct field as suggested...
However when you then view the pop up on the live site, the register link doesn't work - it's not hyperlinked.
Yet the class title (in this case, "Yin Yoga (Thursday)") does hyperlink to the register link, when it shouldn't... it's as if the wrong text is linking to the wrong link / URL.
If you go to http://kpy.forthvalleydigital.com/class-schedule/ and click on Thursday's class, then try clicking the register link on the pop up, you will see what I mean.
I'm happy to share a login if that helps.
Attachments:You must be logged in to view attached files.8 months, 4 weeks ago #1049980
Can you give us the FTP account? We need to debug the source code.
Jackie.8 months, 4 weeks ago #1050006This reply has been marked as private.8 months, 3 weeks ago #1050190
We have checked your site and changed the code to make the register link work.
But please give us the admin account. We want to see the class config.
Jackie.8 months, 3 weeks ago #1050253
I can see the register link there now, though they seem to be the wrong way round? i.e. Register link goes to the class schedule, and the class category link goes to the register link... they need to be the other way round.
I'll add another private post below with the admin account.
Chris8 months, 3 weeks ago #1050254This reply has been marked as private.8 months, 3 weeks ago #1050415
We have checked and fixed the issue on your site. The fix will update to the next update.
Please check it again.
Jackie.8 months, 3 weeks ago #1050524
Great, thanks Jackie!
You must be logged in and have valid license to reply to this topic.