Issues with fixed header.

NooTheme Premium WordPress Theme › Forums › Emigo › Issues with fixed header.

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This topic contains 19 replies, has 4 voices, and was last updated by  Bryan 2 years, 2 months ago.

Viewing 20 posts - 1 through 20 (of 20 total)
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    Posts
  • 2 years, 4 months ago #1044054

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello!

    When I use a fixed header, all the page breaks, something like a padding or margin is missing: http://prntscr.com/gj2qwb

    Can you check it out please?

    Best, Jorge

    2 years, 4 months ago #1044097

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi, Jorge

    Thanks for contacting us.

    Please give us your website's URL and admin account privately via checking Set as private reply checkbox.

    We will check, then feedback you soon.

    Thanks.

    Tracy

    2 years, 4 months ago #1044126

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29
    This reply has been marked as private.
    2 years, 4 months ago #1044156

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again,

    Thanks for your feedback.

    We have got access your website then choose 2 cases of Navigation Bar section, they work normally so we don't get the issue. Please check again, then describe your question by the images.

    We will help you to check soon.

    Best Regards,

    Tracy

    2 years, 4 months ago #1044249

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello,

    take a look here: http://prntscr.com/gkryl4

    And here: http://prntscr.com/gkryrs

    Thanks for the help!

    2 years, 4 months ago #1044294

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again,

    Thanks for your feedback.

    This is the default when you choose Fixed Top on NavBar Position. There are 2 ways which you can choose:

    1 - If you still want to use NavBar Position: Fixed Top >> we will help you add a Custom CSS segment to put the content down.

    2 - You can choose others NavBar Position for your website.

    Please check, then let us know your opinion. We will help you to check.

    Best Regards,

    Tracy

    2 years, 4 months ago #1044415

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello!

    Yes my client is asking for the fixed top header, can you give the snippet for this to work?

    Best, Jorge

    2 years, 4 months ago #1044519

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello!

    Do we have any update on this? This is urgent for my client.

    Best, Jorge

    2 years, 4 months ago #1044534

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again, Jorge

    Thanks for your feedback and We are so sorry for late response.

    We have got access to your website then change the Header to Fixed Top (not support for page product slider) but nothing to change. It seems that your server saves the cache. Please help us to contact provider hosting to delete your cache. Then give us your FTP account privately.

    We will check, then help you soon.

    Thank you.

    Tracy

    2 years, 4 months ago #1044552

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29
    This reply has been marked as private.
    2 years, 4 months ago #1044649

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello guys,

    It is urgent for my client that we fix this ASAP, do we have any update?

    Best, Jorge

    2 years, 4 months ago #1044657

    Jackie
    NooTheme
    Topics: 0
    Posts: 5053

    Hi.

    Thank you for feedback us and sorry for the late response.

    We have added some CSS to help you fix the issue with header fix top option.

    Please check it again.

    Thank you.

    Jackie.

    2 years, 3 months ago #1045286

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello Jackie!

    Thanks for the help! We just noticed that when the user scrolls down, our logo gets a little bit covered at the top:

    http://prntscr.com/gvf5qk

    Can you take a look again please?

    Best, Jorge

    2 years, 3 months ago #1045387

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello!

    Is there any update on this?

    Best, Jorge.

    2 years, 3 months ago #1045590

    Jackie
    NooTheme
    Topics: 0
    Posts: 5053

    Hi.

    Thank you for waiting for us.

    We have fixed that issue on your site.

    Please check it again.

    Thank you.

    Jackie.

    2 years, 3 months ago #1045613

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Thanks! Works amazingly.

    Best, Jorge

    2 years, 3 months ago #1046257

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello!

    I have the same issues but now with the mobile version, can you check it again please?

    Best, Jorge

    2 years, 2 months ago #1046411

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello!

    Is there any update on this one please?

    Best, Jorge

    2 years, 2 months ago #1046714

    jorgecastro91
    Customer
    Topics: 10
    Posts: 29

    Hello once again,

    I'm still having issues with the mobile header. Can you check it again please?

    Best, Jorge

    2 years, 2 months ago #1046830

    Bryan
    Customer
    Topics: 0
    Posts: 59

    Hello

    I have quick fixed the logo problem for you on safari.

    Please check again.

    Thanks

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