Issue with the homepage slider in mobile devices

NooTheme Premium WordPress Theme › Forums › Other Products › Medicus › Issue with the homepage slider in mobile devices

This topic is: resolved

This topic contains 8 replies, has 3 voices, and was last updated by  Tracy Bui 1 year, 7 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • 1 year, 7 months ago #1055905

    trespies
    Customer
    Topics: 34
    Posts: 103

    Hi again.

    The homepage slider shows bad in mobile devices, only a small fragment appears on the screen.

    I begin to think that's is a bug of the homepage, because the anterior slider (Department Slider) also saw bad, and with this one (Revolution Slider) happens the same.

    Any help will be welcome.

    Thank you very much.

    Best regards,

    Ignacio - trespies

     

    1 year, 7 months ago #1055963

    Jackie
    NooTheme
    Topics: 0
    Posts: 5053

    Hi.

    Thank you for contacting us.

    We have checked your site and helped you check the config of Revolution Slider.

    Now it looks better on the mobile.

    Please check it again.

    Thank you.

    Jackie.

    1 year, 7 months ago #1055979

    trespies
    Customer
    Topics: 34
    Posts: 103

    Hi again, Jackie.

    Excuse me, I'm checking and perhaps I've spoiled your works...

    Sorry very much, but...

    Would it be too much to ask you to do it again and tell me over here?

    Meanwhile, I do not touch anything just in case, until you tell me.

    Thank you very much.

    Best regards,

    Ignacio - trespies

    1 year, 7 months ago #1055987

    trespies
    Customer
    Topics: 34
    Posts: 103

    Hi again, Jackie.

    I've had to restore the web, because various things were spoiled.

    Currently, the homepage slider follows seeing bad in mobile devices.

    If you can't repair the homepage slider, or you haven't time, I would be very grateful if you could explain how to do it.

    Thank you very much.

    Best regards,

    Ignacio - trespies

    1 year, 7 months ago #1056014

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again,

    Thanks for your feedback.

    We think you should learn more about the documentation and tutorial of Revolution Slider plugin:

    https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    https://www.themepunch.com/faq/slider-revolution-beginner-video-guides-tutorials/

    These guidelines will help you to configure revolution slider better with yourself.

    Best Regards,

    NooTheme

    1 year, 7 months ago #1056020

    trespies
    Customer
    Topics: 34
    Posts: 103

    Hi Tracy.

    Thank you very much.

    Best regards,

    Ignacio - trespies

    1 year, 7 months ago #1056201

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again,

     

    Thanks for your feedback.

    We are very happy to help you. If you have questions, don't hesitate to ask us. We are ready to help you.

    And could you please give us a 5-star rating if you feel happy with our product and customer support service. It is more important for us so it will give us more motivation and confidence to serve you better

    Here is our product link: https://themeforest.net/item/medicus-clinic-medical-wordpress-theme/11707589?s_rank=12

    Thank you very much.

    Tracy - NooTheme

    1 year, 7 months ago #1056237

    trespies
    Customer
    Topics: 34
    Posts: 103

    Hi again Tracy.

    I already have given you 5-star.

    Best regards,

    Ignacio -trespies

     

    1 year, 7 months ago #1056256

    Tracy Bui
    NooTheme
    Topics: 0
    Posts: 8615

    Hi again,

    Thank you very much.

    NooTheme

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