10 months ago #1026610
First of all. There is a problem on the theme. I have just purchased it today and downloaded all the documentation then tried to extract them all. But it just kept giving an error that “Do you want to copy this folder without encryption? A problem is preventing this folder from being encrypted.”
Afterwards I tried to upload the theme noo-umbra.zip file and again it gives error. It does not let you to install the required plugins and keeps giving error that “Download failed. cURL error 56: Failure when receiving data from the peer”. I could not install the theme.
I did quite some attempt but Visual Composer, Revelation Slider and NOO Umbra Core plugins refuses to install.
I did manage to install them at the end on a test domain. But I will need to install it again on another domain later on. I think it is going to give same error. Can you find me a solution please? And Why it does give that error?
I have also checked. But, could not find the revolution slider zip files. Where are the Revelation sliders? In the which directory?
To be honest my first impression was theme looks good. But it is not that functional and I had technical problem since the first time and I really do not like it.
Could you please update me?
Attachments:You must be logged in to view attached files.10 months ago #1026653
Thanks for contacting us.
Please provide me link of your site and your admin account and FTP account via private message. I will check for you soon.
Junnie10 months ago #102666010 months ago #102667710 months ago #1026719
Wish you a nice day.
I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience.
Now, I will check this issue for you
Junnie10 months ago #102672610 months ago #102675610 months ago #102678610 months ago #1026790
Please go to Customizer/WooCommerce/Shop Page to change Heading Background Image
Please send me address email. I will send file for you.
Junnie10 months ago #1026791
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