I can't access all of the settings in Visual Composer, such as Row Setttings. I just get a spinning wheel. However, if I activate a different theme such as Twenty Seventeen, it works. So there is some conflict with the theme.
I am running the latest version of Medicus which includes VC 5.2. However, after contacting WP Bakery, they claim that this theme will only support up to 4.11. Please advise
I can provide login details for this site if needed.
Thanks for contacting us.
This is our issue when updating to Visual Composer version 5.2. We will try to fix this issue as soon as possible.
Now, please give us your website's URL and admin account privately, we will help you to install Visual Composer version 5.0 for you.
We are so sorry for inconvenience and thanks for your understanding.
Thanks for getting back to us.
We have got access to your website then installed Visual Composer 5.0.
Now you can start to configure your website normally. We will update our theme & plugin which is compatible with Visual Composer version 5.2 as soon as possible.
We are so sorry for any inconvenience and thanks for your understanding.
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