2 years, 3 months ago #1050619
I had purchase a palazzo wordpress theme on themeforest and tried installing it on my website but i keep getting this error message. See attached. Please help!! I am not an expert and i need my site up.
Attachments:You must be logged in to view attached files.2 years, 3 months ago #1050635
Thank you for contacting us.
Can you give us your site URL, admin account?
We will help you check the issue again.
Jackie.2 years, 3 months ago #1050676This reply has been marked as private.2 years, 3 months ago #1050712
Hello Jackie! Kindly reply:
I purchased this theme, had some problems installing it but manage to install later by solving it on my own. However, i am disappointed to see that in the palazzo builder it does not have the demo themes that we can just click and set as our preferred layout to our website. Hence, i have to build it from scratch. I hope i am wrong and there is a way to get the demo (i like this: http://wp.nootheme.com/palazzo/home-agent/) to be used on my website. I am having lots of problems with this theme.It is really making me frustrated.2 years, 3 months ago #1050719
Thank you for feedback us and sorry for the issue.
Maybe you can't install the dummy data.
Please give us your site URL, admin account. We will help you check the issue again.
Jackie.2 years, 3 months ago #1050720This reply has been marked as private.2 years, 3 months ago #1050722
We have set up the home agent to your site.
Please check it again.
Jackie.2 years, 3 months ago #1050726
Thank you so much for your prompt action and reply. It is working now. I will contact you again should any issue rises.
Shah2 years, 3 months ago #1050733
Yes, please contacting us again if you still have the issue.
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