4 years, 4 months ago #1029515
I have been receiving a lot of spam user registrations (approximately 50-100 per day). The site currently has 2 contact forms, both of which are protected by a reCAPTCHA 'I am not a robot' tool. However, I do not know how to add this function to the website registration. Please could you let me know how to do this and whether this will stop the problem?
The site is currently sitting behind an Under Construction page, so I'm surprised that spammers can even access the registration form, as you can only see it by adding /wp-admin to the URL.
Dan4 years, 4 months ago #1029599
Thank you for contacting us.
Are you try to install some spam protected plugin?
We also support enable captcha on registration form, you can check on our setting http://prntscr.com/f3yler
Please check your site again.
Jackie.4 years, 4 months ago #1029600
Thanks for the reply. I have installed anti-spam software, but I did not know how to enable Captcha on the registration form. I have just enabled it, so hopefully this will stop the problem.
Thanks for your help.4 years, 4 months ago #1029858
I added the Captcha by ticking the settings in Job Monster settings. This didn't stop the spam registrations. So I upgraded to ReCaptcha. But I ams till receiving quite a lot of spam registrations. Are there any other things that I should try?
Thanks,4 years, 4 months ago #1029954
It seems that the spam registrations may be getting in from somewhere else. I did a test, when a user registers they need to select either employer or candidate. But the spam registrations are all 'contributors' not employers or candidates. How is this possible?
Thanks4 years, 4 months ago #1029957
Thank you for feedback us.
I'm not sure about that, maybe the issue from your hosting/ server. Are you turn on the ReCaptcha like that http://prntscr.com/f5rm8z?
Can you give us your site info, admin account? We will help you check it again.
Jackie.4 years, 4 months ago #1029958This reply has been marked as private.4 years, 4 months ago #1031129
Thank you for feedback us and sorry for the late response.
As I see, the ReCaptcha enabled on your register form. Do you still have the issue on your site?
Please let us know again.
Jackie.4 years, 4 months ago #1031179
Thanks for the response. Yes we do still have the issue. We currently have nearly 500 spam contributors (the site is not even live yet and is still behind a holding page). Are there any other things we can do?
Dan4 years, 3 months ago #1031601
I have enabled Require Email Confirmation when registered user, maybe can help you fix that issue.
You should delete subscriber user and check it again.
Jackie.4 years, 3 months ago #1031615
Hopefully that will help. I will let you know in a few days if I still receive them...
Thanks for your help.
Dan4 years, 3 months ago #1031617
Hi again, Dan
Thanks for your feedback.
If you have questions, you can ask us. We are ready to help you.
NooTheme4 years, 3 months ago #1038812
I am still getting quite a lot of spam registrations (about 12 in the last 12 hours). For a few days after you adjusted the settings for Require Email Confirmation I did not receive any registrations. But they have started again.
What else could be the problem?
Dan4 years, 3 months ago #1039023
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