Got 404 and 500 error when the job is post

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  • 4 years, 10 months ago #15414

    nickky
    Customer
    Topics: 17
    Posts: 30

    Hi there,

    After upgrading to version 2.2.0, my site got either 404 or 500 as attached screenshot even though job was submitted in the system. I can see them in the dashboard.

    Please take a look and advise.

    Thanks

    Nick

    4 years, 10 months ago #15418

    Kan Nguyen
    Customer
    Topics: 1
    Posts: 2305

    Hi,

    Please give me your site URL and admin account. And if possible the FTP account. I'll help you check this problem.

    Best regards,
    Kan Nguyen

    4 years, 10 months ago #15537

    nickky
    Customer
    Topics: 17
    Posts: 30
    This reply has been marked as private.
    4 years, 10 months ago #15539

    Kan Nguyen
    Customer
    Topics: 1
    Posts: 2305

    Thank you for your information. I've just release new update, version 2.2.1 could you update to that version and see if this bug is fixed.

    Best regards,
    Kan Nguyen

    4 years, 10 months ago #15543

    nickky
    Customer
    Topics: 17
    Posts: 30
    This reply has been marked as private.
    4 years, 10 months ago #15591

    Kan Nguyen
    Customer
    Topics: 1
    Posts: 2305

    If it's the missing of Featured Jobs, please go to Customizer and re-enable it: http://prntscr.com/8cijkg
    We make some change so the featured jobs aren't displayed by default anymore.

    If you have another problem, like the 404, 500 error, please give me the URL, I'll help you check it.

    Best regards,
    Kan Nguyen

    4 years, 10 months ago #15608

    nickky
    Customer
    Topics: 17
    Posts: 30

    Thanks, I just re-enable the featured jobs and it is appearing again.

    However 500 error is still there and please see it at below link.

    http://www.rmhih.com/post-a-job/?action=post_job

    Please use employer account to login and try to post the job to replicate the issue.

    Thanks

    Nick

    4 years, 10 months ago #15646

    Kan Nguyen
    Customer
    Topics: 1
    Posts: 2305

    I'm sorry, but I don't see the 500 error on your link. Could you please check it again.

    Best regards,
    Kan Nguyen

    4 years, 10 months ago #15655

    Kan Nguyen
    Customer
    Topics: 1
    Posts: 2305

    I'm sorry, I didn't test it thoroughly last time.
    I found that this problem is due to the use of file noo_job.php in your child-theme. We added some change to the main version and because you override that file with the version on your child-theme, it getting this error.

    If you haven't changed much on the noo_job.php file, please update that file to the newer version.

    Best regards,
    Kan Nguyen

    4 years, 10 months ago #15748

    nickky
    Customer
    Topics: 17
    Posts: 30

    The issue resolved after updating noo_job.php from child theme. You guys are really awesome. Thanks so much for your top notch support.

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