10 months, 3 weeks ago #1059715
Can you explain me how to force the play of the video in background on my website.
I bought your theme which corresponds to my needs, and because also it is said to be responsive on all devices.
So I'm likely to use and activate on my website http://www.ewaxfestival.colm that video on background.
if you can explain me the way to activate that (event if I have to edit the code, no problem)
Thank you for your answer.
Christophe.10 months, 3 weeks ago #1059788
I just want to say that video is badass.. I am interested to know if this can be done aswell because i would like my background video to play on mobile.10 months, 3 weeks ago #1059790
Thanks for your support, so that I can see I'm not alone...
I found a solution that is not really great, I transformed my video into a gif pic, that plays when on mobile device, as the video doesn't play.
I can be an alternatif for the moment.10 months, 3 weeks ago #1059887
Thanks for contacting us.
We are really sorry for late response because we have many topics on our forum so we cannot help you soon. We will try to improve our speed to help the customers better.
For your question: We tried to access your website but unsuccessfully. Please help us to check again your website.
In addition, do you want to video background play when viewing your website on mobile devices?
Please check, then feedback us.
Attachments:You must be logged in to view attached files.10 months, 3 weeks ago #1059903
Excuse me for the link, there was a mistake on .com try again with http://www.ewaxfestival.com
Yes, that's it : I want the background video to play (full height) when viewing my website on device mobile instead of showing the background picture I loaded (that is a gif but with bad quality, so that I prefer it is the video playing)
Thank you for your reply
Christophe.10 months, 3 weeks ago #1059918
Thanks for your feedback.
We checked your website,your video background still plays on mobile device. The first time the background will be displayed then you can wait a few minutes your video is played.
Please check again your site then feedback us.
NooTheme10 months, 3 weeks ago #1059947
I'm sorry to tell you that the video doesn't play even waiting for minutes... the only thing that is displayed is the gif picture (that is moving as a video but still have an average definition) but not the youtube video link.
Christophe.10 months, 2 weeks ago #1060297
Thanks for your feedback.
We are so sorry for late response because we had a holiday for the national day so we cannot help you during that time.
For your question: We asked our developer about your issue, they said"on the mobile device, the video cannot play automatically".
You should give us your admin account and FTP account privately via checking Set as private reply checkbox, we will help you to enable video instead of gif picture on your website.
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