10 months, 2 weeks ago #1061947
I noticed this error in my website popping up: ERR_SPDY_PROTOCOL_ERROR.
It happens when I order 1 certain product > fill in the fields > press Add to cart > the product gets added to cart and button shows with "continue shopping" > fill in the fields and add the product again to the cart. Then I get the error all the time. I'm not the only one getting the error, a lot of my visitors are getting the error.
See picture attached
Talking about this product: https://www.regiosportzov.be/product/groep-barbarian-run/
Searched google a bit but clearing my cache, cookies, etc. won't solve the problem.
Currently in Firefox and Chrome.
Attachments:You must be logged in to view attached files.10 months, 2 weeks ago #106194910 months, 2 weeks ago #1061958
Thank you for contacting us.
Please give us your site FTP account. We need to enable the debug and debug the source code.
Jackie.10 months, 2 weeks ago #106198810 months, 2 weeks ago #106198910 months, 2 weeks ago #1062112
?10 months, 1 week ago #1062221
Can anyone look at this problem this week please?
Ticket has been created over a week and hadn't had a reponse in days...10 months, 1 week ago #1062255
Tracy BuiNooThemeTopics: 0
Thanks for your feedback.
We are so sorry for late response because we focused to update other products so we cannot help you during that time. Thanks for your understanding.
For your question: We found that this is the issue of the browser. Please read this article for more details: https://www.thenewestfactor.com/wordpress-error-err_spdy_protocol_error/
You can check, then feedback us.
NooTheme10 months, 1 week ago #1062278
I also found these articles and don't solve the issue.
I have it in Chrome and Firefox.
So not a solution.10 months, 1 week ago #1062304
Updated today to google chrome v70 but still getting the error.10 months, 1 week ago #1062382
We have checked your site and found the issue from some 3rd plugin.
The plugin not compatible with WooComemrce 3.4.6.
Please check it again.
Jackie.10 months, 1 week ago #1062413
which plugin?10 months, 1 week ago #1062425
my custom CSS got deleted by you?????
Attachments:You must be logged in to view attached files.10 months ago #1062508
It has the conflict with the "WooCommerce Advanced Product Quantities" plugin. When you enable the plugin and debug, it will show the notice "PHP Notice: product_type werd verkeerd aangeroepen".
As I see, you have fixed the issue with "ERR_SPDY_PROTOCOL_ERROR", the product page works fine. If still have the issue, please let us know again.
With the custom CSS, we don't change anything on your site. Just try to disable some plugin to check the debug.
Please check it again.
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