1 week ago #1054527
El menu de mi pagina web (header) no cambia. Selecciono las opciones idsponibles ( header 1, header2, header3...) y siguen siendo el mismo. No puedo cambiar el modo en el que el menu se ve e impide la visualización de las paginas para navegar por la web.
The menu of my webpage (header) does not change. I select the available options (header 1, header2, header3 ...) and they remain the same. I can not change the way the menu looks and prevents the display of the pages to navigate the web.6 days, 21 hours ago #1054598
Thank you for contacting us.
With the header config, we also have the option on the page. Please check the page setting again.
If your header can't change, please give us the site URL, admin account. We will help you check it again.
Jackie.6 days, 19 hours ago #1054628
where is the header config??
Attachments:You must be logged in to view attached files.5 days, 21 hours ago #1054679
Your screenshot is the Theme options config, we still have the header config at page option on each page. The option on the page will overwrite the theme option config.
Please give us the site URL, admin account. We will help you check it again.
Jackie.2 days, 20 hours ago #1054769
ok, where??? i don´t find it2 days, 20 hours ago #1054770
I already gave them my administrator account20 hours, 56 minutes ago #1054863
I need a solution.
Can you give me a email, or an instructions with screenshots for header config please?20 hours, 54 minutes ago #1054865
where is the page option?14 hours, 23 minutes ago #1054892
We have received your email and checked your site.
On the home page, please go to edit page, you will see the page option - where you can select the header style for the page. The page option config will overwrite the theme option config for this page.
Example on your homepage, you have selected the header 1.
That is why the homepage can't change the header with theme option config. If you want to use the theme option config, please go to edit page/ page options/ page header/ set off for Set Header for Page config.
Can you tell me the header want to use for your page? We will help you check it again.
Jackie.9 hours, 4 minutes ago #1054906
Finally I could change the header with your indications
Thank you very much!!!4 hours, 27 minutes ago #1054918This reply has been marked as private.
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