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hello
Thanks for the support, i have an issue, i can't connect the checkout view with the causes, i add the image and can't continue to the donation.
Can you help me please?
thanks
Hello I notice that it don't work when i use woocommerce like type payment
You can try with this cause http://www.soydoy.org/index.php/causes/el-castillo-barrio-el-codito-bogota/?lang=es
This reply has been marked as private.Hi,
Please send me link of your site and you admin account and ftp account via private message. I will check help you soon
Best regards,
JunnieThis reply has been marked as private.Hi,
Wish you a nice day,I am sorry that last weekend was a holiday, so I could not support you.
Please update theme
We Update Visual Composer to the latest version 4.11.2.1
- [UPDATE] Update Revolution Slider to the latest version, 5.2.5
- [UPDATE] Support WordPress 4.5.XThis issue because Woocommerce plugin conflict with WordPress 4.5.x
After update theme, Your issue still does not resolve. Please send me your FTP account via private message. I will check code to find your issueBest regards,
Junnie
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Hello
Can you connect? Do you tell me about issue?
Thanks
Hi,
I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience.
Please send me password to login your FTP account
Best regards,
Junnie
Is a Amazon Server i sent you the credentials in the Last repleto tell me if you can connect
May I deactivate some plugin to check your issue?
Best regards,
Junnie
Hey please if i have the access you May do the test of corsé you can desactivate some plugins to find the issue
Hi,
This issue because Jetpack by WordPress.com plugin conflict with Visual composer plugin. After deactivate this plugin. Your issue resolved
Best regards,
Junnie
I am sorry but the issue persist, i can't make the donation
Look i add the image how show the mistake
You can see here that don't took the correct value of donation, if i select for example 50.000 or 120.000 always show $8,005
hello, can you see the issue? why don't take the value of donation? i make a test in another server and the same happend
Hi,
Please wait.
Our web developer are checking for you
😀
Best regards,
Junnie
This reply has been marked as private.Please wait.
I am sorry for my late responsive because our timezone is different from yours. when you were creating a topic, our daily time working ended.
I will send message when he fixed this issue
Best regards,
Junnie
Thanks Junnie, be free to make any change, tell me if you need some of my side to look the problem.
Hi,
Our web developer said:
Please contact server to set up Permission again (Folder: 755
File: 644). Then, please go to setting -> permarlink -> choose a type of URL and do not choose the default type which is ?p=Check mod_rewrite works/ do not works because all settings to url change do not work
Best regards,
Junnie
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