NooTheme Premium WordPress Theme › Forums › Other Products › Dreamer › Don't connect with the checkout
- This topic has 45 replies, 2 voices, and was last updated 4 years, 5 months ago by
Junnie.
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AuthorPosts
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4 years, 6 months ago #51818
hello
Thanks for the support, i have an issue, i can't connect the checkout view with the causes, i add the image and can't continue to the donation.
Can you help me please?
thanks
4 years, 6 months ago #51820Hello I notice that it don't work when i use woocommerce like type payment
You can try with this cause http://www.soydoy.org/index.php/causes/el-castillo-barrio-el-codito-bogota/?lang=es
4 years, 6 months ago #51821This reply has been marked as private.4 years, 6 months ago #51886Hi,
Please send me link of your site and you admin account and ftp account via private message. I will check help you soon
Best regards,
Junnie4 years, 6 months ago #51897This reply has been marked as private.4 years, 6 months ago #51959Hi,
Wish you a nice day,I am sorry that last weekend was a holiday, so I could not support you.
Please update theme
We Update Visual Composer to the latest version 4.11.2.1
- [UPDATE] Update Revolution Slider to the latest version, 5.2.5
- [UPDATE] Support WordPress 4.5.XThis issue because Woocommerce plugin conflict with WordPress 4.5.x
After update theme, Your issue still does not resolve. Please send me your FTP account via private message. I will check code to find your issueBest regards,
Junnie
4 years, 6 months ago #52076This reply has been marked as private.4 years, 6 months ago #52080This reply has been marked as private.4 years, 6 months ago #52103This reply has been marked as private.4 years, 6 months ago #52236Hello
Can you connect? Do you tell me about issue?
Thanks
4 years, 6 months ago #52237Hi,
I apologize for this delay because we got quite large amount of tickets and I need to solve in order from oldest to latest. Hope you can sympathize for this inconvenience.
Please send me password to login your FTP account
Best regards,
Junnie
4 years, 6 months ago #52242Is a Amazon Server i sent you the credentials in the Last repleto tell me if you can connect
4 years, 6 months ago #52261May I deactivate some plugin to check your issue?
Best regards,
Junnie
4 years, 6 months ago #52365Hey please if i have the access you May do the test of corsé you can desactivate some plugins to find the issue
4 years, 6 months ago #52375Hi,
This issue because Jetpack by WordPress.com plugin conflict with Visual composer plugin. After deactivate this plugin. Your issue resolved
Best regards,
Junnie
4 years, 6 months ago #52394I am sorry but the issue persist, i can't make the donation
4 years, 6 months ago #52395Look i add the image how show the mistake
4 years, 6 months ago #52397You can see here that don't took the correct value of donation, if i select for example 50.000 or 120.000 always show $8,005
4 years, 6 months ago #52417hello, can you see the issue? why don't take the value of donation? i make a test in another server and the same happend
4 years, 6 months ago #52420Hi,
Please wait.
Our web developer are checking for you
😀
Best regards,
Junnie
4 years, 6 months ago #52422This reply has been marked as private.4 years, 6 months ago #52426Please wait.
I am sorry for my late responsive because our timezone is different from yours. when you were creating a topic, our daily time working ended.
I will send message when he fixed this issue
Best regards,
Junnie
4 years, 6 months ago #52428Thanks Junnie, be free to make any change, tell me if you need some of my side to look the problem.
4 years, 6 months ago #52433Hi,
Our web developer said:
Please contact server to set up Permission again (Folder: 755
File: 644). Then, please go to setting -> permarlink -> choose a type of URL and do not choose the default type which is ?p=Check mod_rewrite works/ do not works because all settings to url change do not work
Best regards,
Junnie
4 years, 6 months ago #52437This reply has been marked as private. -
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