5 years, 11 months ago #5285
Hi !!! Firstly I would like to say this theme is really awesome !!!
However, I have two trouble that I would like to solve. Can you help me ?
- First after the installation of the theme the customize section ("Customizer") doesn't really weel. I could change all the settings but can't see the page. The page display was always the WP connection, even if I try to connect, connect, and connect again. And now the page don't work even if I turn off all plugins. When I click on Customizer the page show "Are you cheating?" ! So I can't change anything now !!!! Argg
- Secondly, I trying to put new product with the plugin Woocommerce, that's work for real product but not for "Job Package", when i change the product to this section, it disapear and nothing is showing.
Thank you for you help 🙂5 years, 11 months ago #5286This reply has been marked as private.5 years, 11 months ago #5314
I think there's problem on your WordPress site because I still see the error with the default theme ( Twenty Fifteen ).
Can you review your install and tell me if something is unusually on the way you installed this site.
Kan Nguyen5 years, 11 months ago #5317
It's an automatic installation by my hosting ! So normaly all is ok, my other websites with the same host works without trouble.
Edit: I tried to re-instal, I detect that happen after the installation of your theme. Before all is ok and now the custome part block !
Can you check what happen ?5 years, 11 months ago #5318
Ok i found ! Is the last WP update 4.2.1 the trouble. If I update I can't go to the customize section.
So I hope the theme can work in the future without WP update !5 years, 11 months ago #5342
I don't have this problem with WordPress 4.2.1 on my version so I can't fix this problem on my own. I also can't think of anything because when switching to Twenty Fifteen ( the code on JobMonster doesn't run ) I still see this problem.
If you have any dev site, please give me FTP account and allow me to update to 4.2.1 to check on the code, maybe I can find something.
Kan Nguyen5 years, 11 months ago #5343
About the Job Package products, this theme has code to hide them from products listing. Because the function to track the membership need the order of Job Package product to start from our page, so if user buy it from the Shop page, the membership doesn't change. Also the Job Package products are special products so I think it's better if the Shop page doesn't show them.
Kan Nguyen5 years, 11 months ago #5379This reply has been marked as private.5 years, 11 months ago #5561
I'm sorry but I only have time to see your site now.
There's good new that after I update your site to WordPress 4.2.1 I don't see the problem with Customizer. The preview page work well and I can change the settings. Don't know if this problem is fixed with the latest update or I just got lucky, but it seems this problem is resolved.
You must be logged in and have valid license to reply to this topic.