1 week, 4 days ago #1045392
When I go to the admin panel, then I go to pages, then I select a page, if I use the VC to change texts, for some reason, everytime I hit on "update" it goes back to the previous version and delete all the changes I've just made
I have the last version of the them and last version of VC so I don't understand what's going on but I'm stuck
Thanks in advance for your help1 week, 3 days ago #1045457
Hello anyone there ??? I'm stuck should I just ask a refund and take another template or can you please help me ?1 week, 3 days ago #1045487
Thank you for contacting us and sorry for the late response.
Can you give us your site URL, admin account via private reply?
We will help you check that issue again.
Jackie.1 week, 3 days ago #10454881 week, 3 days ago #1045489
We found that issue from Visual Composer 5.4 version.
We need more time to check it.
Please wait for us.
Jackie.1 week, 2 days ago #1045498
I have updated the latest version of Visual Composer and now everything fine.
Please check it again.
Jackie.1 week ago #1045610
Thank you for your help
it's working great now6 days, 9 hours ago #1045664
ok, you're welcome6 days, 8 hours ago #1045669
Sorry to bother you again but when i did the import there are some pages that I didn't get (like the doctor listing page for exemple.. do you have an idea of what I could do to import it ?)
Thank you6 days, 8 hours ago #1045677
I sent you the pictures of your doctor page vs the doctor page I have on my tempate .
Attachments:You must be logged in to view attached files.6 days, 8 hours ago #1045680
by the way it's the same for the department page ...6 days, 7 hours ago #1045690
actually when I change in the admin panel stuffs in the department listing nothing changes in the frontend this is really weird5 days, 9 hours ago #1045744
Because you don't choose the doctor page from Customizer.
We have got access again your website then create a new page name: Doctor page. Then go to Customizer > Doctor> Doctor Page: assign the Doctor page as this image:
you will have the doctor page as our demo website: http://centre-medical.medeccin.com/doctor-page
Please check, then feedback us.
tracy5 days, 9 hours ago #1045752
Thank you I saw what you did and in fact the problem is almost solved now .
The thing is that when the customiser is open, the page looks fine (and with the widget on). as soon as I close the customiser, the widget vanish (CF attachements)
thanks again for your help
Attachments:You must be logged in to view attached files.5 days, 8 hours ago #1045755
You need to select the Doctor Sidebar on Customizer to display widgets on the front page.
We helped you to display.
Please check, then feedback us.
Tracy5 days, 8 hours ago #1045756
Thanks ! now everything is perfect 🙂
Have a great day5 days, 8 hours ago #1045757This reply has been marked as private.5 days, 8 hours ago #10457585 days, 8 hours ago #1045759
Thanks for your rating.
That means you want to custom Medicus theme as your design?
Please tell us your requirement as clearly as possible, we will consider carefully. We will check, then feedback you soon.
Tracy5 days, 6 hours ago #10457703 days, 13 hours ago #1045838
Thank you for contacting us.
Sorry, we can't provide the dev services at this time. We too busy and have some big project need to do at this time.
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