1 year, 2 months ago #1063887
In the Candidate Resume section, when a candidate goes to create a new resume everything seems to be working fine except the place where you upload the attachment that is their CV/Resume document.
It will allow you to click the browse button, chose your file and then see it's name appear beneath that button but when you click PREVIEW on the next screen it isn't there. It isn't in the users Resume in the Admin section nor is it anywhere it seems.1 year, 2 months ago #1063891
Ok a little further notes, it seems an admin account can save a CV attachment to a resume in the WP-Admin section but as soon as the User Edits that resume and saves it, the CV is gone.1 year, 2 months ago #1063918
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We need to check your site directly.
NooTheme1 year, 2 months ago #1063945This reply has been marked as private.1 year, 2 months ago #1063946
Sent finally. 🙂1 year, 2 months ago #1063981
Please check your website because we cannot access it: https://prnt.sc/lkyow3
You should check, then feedback us soon.
NooTheme1 year, 2 months ago #1063982
I changed some security settings. Please try again.1 year, 2 months ago #1063987
Thanks for your feedback.
We have got access to your website then found that you have used the older version of Jobmonster theme so you should update the latest version to fix this issue.
In addition, it seems that your server didn't receive our update notification and we tried to add your purchased code but to fix this issue but unsuccessfully. In meaning time, you should download our package from ThemeForest market then go to WordPress Dashboard to upload the newest version or login via FTP account to upload the latest jobmonster file to here.
Note: Don't forget to backup all customization files and language files before updating.
Please check it, then feedback us soon.
NooTheme1 year, 2 months ago #1064182
Good news is that the issue with the resumes not working was resolved.
There are some new issues that I think are just child-theme related because of changes in the structure of the codebase and updates done to vendor files that I now have to look at.
Thanks!1 year, 2 months ago #1064214
Thanks for your feedback.
If you have any questions, please help us to describe it as clearly as possible.
Our developer will help you to check soon.
NooTheme8 months, 3 weeks ago #1075262
Hi I am getting this error Error: -200, Message: HTTP Error., File: Why Choose Us.docx
on the website when testing the upload a resume function. We have tried using different browsers and computers and the error still comes up. We are live and need to have this resolved as soon as possible.
Is there something we need to do to allow for uploads?
Thank you in advance8 months, 3 weeks ago #1075293
Please refer to this article to find out the best solution for your issue: https://kinsta.com/blog/wordpress-http-error/
If you cannot solve it, you should create a new topic then provide us with your website's URL & admin account & FTP account privately then we will check your site directly.
You must be logged in and have valid license to reply to this topic.