5 years, 4 months ago #41681
Hi, I have a problem with one product
http://www.naturalefe.com/product/whole-hemp-seed/ when it shows in product Mansory.
Despite the photo has the same size as all other product photo 644x380 it always show this picture
bigger than others.
Result is very unpleasant (see attached file).
I've tried to delete the product, create a new one, delete the picture from media library, export a new one from photoshop but there is alway this bug.
Please give me a solution, I've done all what I thought about.
Thank you so much, Ben5 years, 4 months ago #41750
This is not bug. Please resize your image
ThuyNT5 years, 4 months ago #41774
please read again my message and/or be more specific....
SAME SIZE AS ALL OTHERS PICTURES
thank you5 years, 4 months ago #41775This reply has been marked as private.5 years, 4 months ago #41811
Hi, It does this only in Chrome, even after cleaning the cache
with extensions "Clear Cache" and "history eraser app"
thank you5 years, 4 months ago #418595 years, 4 months ago #41875
Thuynt, PLEASE you check again.
I find a bit disappointing from you, with all elements I give you.
you can just go with credential and check by yourself.
I know that you might see it with chrome but I am not that beginner in graphic design.
maybe it's a cache problem, and ONCE AGAIN it only happens on CHROME....
check it on other browser. Look it's ridiculous, just read closely my mail,
I am not a coder, but at least I know my photoshop..
Thank you to take it seriously,5 years, 3 months ago #41986
This issue resolved.
Please check again
ThuyNT5 years, 3 months ago #42015
Thank you so much, it works.
Please tell me what was the issue? and how do you solve it?
Thank you?5 years, 3 months ago #42049
Your website save cache. I delete image and upload again
Please rate us 5 star. It will be great motivation for us.
Please rate us with the link below
Thanks and best regards,
ThuyNT5 years, 3 months ago #42074
Ok thank you, good to know.
I will inform their developper team.
Of course I will rate you, once I finish the setting up for client.
By the way it's already the second theme I buy form you...
first was Yogi
Regards5 years, 3 months ago #42080
Yes, I know you bought 2 theme ( Yogi and Organici)
Thanks for choosing Nootheme product
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