Tagged: lag visual composer
3 years, 5 months ago #54532
I've had a terrible experience with the theme right out of the box...
The load speeds are ridiculous and the backend is slow as hell... it legit take me 10 mins to update ONE aspect of the site.
I asked for a refund but I was asked to come here for some 'answers' to my problems. Which I hope is possible or else i just feel like I wasted $59 on a pretty but useless theme.3 years, 5 months ago #54553
Thanks for contacting us.
Sorry for my late responsive our timezone is different from yours. When you were creating a topic, our daily time working ended.
Please send me a link to your site and your admin account and FTP account via private message, I will check and fix for you soon
Junnie3 years, 5 months ago #54555This reply has been marked as private.3 years, 5 months ago #54556
Also why does my menu not 'slide' to my anchor tags I created? Instead it loads and just jumps to the anchor tag. Rather than gliding smoothly.
This is just extra load time for no reason. If i did it incorrectly I would like to know. I created a 'id' for the divs i created with the visual composer.3 years, 5 months ago #54557
Please upload your FTP via dropbox or media file and send me a link to view it.
At this moment, I can not view your info
Junnie3 years, 5 months ago #54560This reply has been marked as private.3 years, 5 months ago #54564
I will check for you.
You can follow topic below to create link to anchor
Junnie3 years, 5 months ago #54617This reply has been marked as private.3 years, 5 months ago #54716
I have had this 'lag' problem from the beginning of using this theme... Just right out of the box... no other plugins added. So im sure that is not the 'initial' problem. The core of the issue is the theme itself. imo.3 years, 5 months ago #54859
We use that plugin and find that it is compatible with our theme. Because size of your images in portfolio is very large http://prntscr.com/c1wb0j. We fixed so that you can upload images whose size is smaller. Moreover, please notice that, loading speed of the page is also influenced by some factors like hosting, content,...You can see speed optimization here https://www.sitepoint.com/speed-wordpress/
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