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Hello,
There is a problem with avatar, when we make some changes on profile, avatar disappears(on member profile).
Could you please check?Thanks
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
First, please make sure that you have used the latest version of Jobmonster theme.
Then, you should give us your admin account again and don't change your information when you still need to help. It will help us to save time.
Thank you.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
1- We have got access to your website then tried to upload a profile. It worked fine. Also, see this attached image.
2- Only Employers who candidate applied for their job can leave a review for this candidate. Please check it again.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
Check your steps we found that you haven't had this step: Employer approves Application. After this step, he/she can leave a review for the candidate.
Please check it again, then feedback us.
Best Regards,
NooTheme
Hello,
Yes I understand.
I have done that steps, but it doesn't give me to leave a rating.
Please check picture attached.Thanks
Topics: 0
Posts: 3295Hi again,
Please give us your admin account again because we need to get access to your Dashboard and check it.
Thank you,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We are really so sorry for the late response.
We also got access to your website then took much time to check your issue but it seems that this was an issue from your source code. In case, please give us your FTP again because we cannot get access to your old FTP account.
Please check it, then feedback us.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi,
Thanks for getting back to us.
Our developer has got access to your website then checked this issue carefully. They found out that this didn't issue because:
1- If a candidate applied for your job but he/she don't have any resume on your website and he/she attached a CV file. You don't have permission to give her/him a review.
2- If a candidate has a resume and this resume is used for an application. In this case, you can give her/him a review.
We checked this logic then feedback you soon.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We checked your website and tried to check the review section. It still works fine as our explanation.
Please check again your website.
Best Regards,
NooTheme
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